Delay in Autoresponder

[saurabhvk]

Hi

When somebody fills the form on my website, he/she must get the confirmation email immediately. But it takes 2 hours or more to reach this email to the subscriber. Why so?
Kindly guide me how should it be solved?

[drquek]

The delay in receiving email messages from your FMLP Lite could be caused by:

1. The 1 pixel link or cron (in the case of FMLP Pro) not activated to send out messages.

2. Delay by mail servers involved in relaying the emails.

You can resolve (1) by setting the appropriate cron intervals or using a higher traffic pixel link page.

You can't do anything about (2) as this is part of life on the Internet.

[blgts]

Hi all,
I'm here trying to share my experience in this problem

1. Check your timezone in your FMLP setting (this is crucial)
2. If you're using shared webhosting, log-in to your webmail (cpanel) and try to find timezone setting and adjust it according to your country timezone.

By fixing this , I finally get the message delivered to my subscribers immediately (normally less than 3 seconds)

[drquek]

Thanks blgts for pointing that out.

I forgot to mention that the time zone difference may also cause (what seemed like) "delay".

The FMLP is run based on the time zone of your server.

If you server is located in US and you live in India, then there may be many hours difference between your FMLP time and your local time. This may cause "delay" to your mailing!

You can correct for this simply by:

1. Contacting your host to find out about their server time eg., GMT+?
2. Correct for the difference in FMLP.